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Your Privacy Policy before joining mae888

American Roulette, Dragon Holiday, Football Studio and Aviator create account activity that must be handled with clear privacy rules, and this page explains those rules before you open…

Malaysia account dataCookie choicesPayment record handlingAccess where law permits
mae888 Your Privacy Policy before joining mae888
HELP CHANNELS

Get privacy help without delay

Privacy questions should reach the right team, not get buried inside general account chat.

Account chat request Open chat from the account menu and state that your request is about privacy data. We will verify the account first, then route your question to the team handling records and access requests.
Email record request Send a clear email with your account ID, registered phone or email, and the record type you want checked. Avoid sending card images or extra documents unless we ask for them.
Wallet privacy query For Touch 'n Go, GrabPay, Boost dan FPX concerns, share the transaction time and reference if you have it. We compare wallet logs against account records before replying.
ACCOUNT CARE

How your account data stays clear

We keep privacy work separate from promo messages and lobby content. Account data is used to run your wallet, confirm access, keep session security in place and answer…

Data handling

We collect account details, session logs, device signals and wallet references needed to run your account.

Cookie use

Cookies help remember login state, language settings and lobby behaviour.

Account security

When your device, password or wallet pattern changes, we may run extra verification before access continues.

Record retention

We keep account and payment records only for periods needed for operations, disputes, legal duties and security checks.

Correction requests

If your name, phone, email or wallet detail is wrong, contact us with the corrected detail and proof we request.

Access requests

You may ask what account data we hold and how it is used.

Privacy Policy questions before you join

These answers explain how our Privacy Policy works in everyday account use, from opening an account to checking wallet records. They are written for your privacy choices, correction requests and account access questions. If your case involves legal rights, payment disputes or identity checks, contact us directly so we can match the request to your account.

We collect the account details needed to create your profile, confirm access and manage wallet activity. This can include contact details, device data, login records, payment references and privacy request history.

We use local payment references to match deposits, withdrawals and account balances. The records help resolve wallet questions, verify ownership and meet legal duties without placing payment details in public lobby areas.

Yes. Contact us with the detail that needs correction and the proof we request. We verify the account before changing names, contact details or wallet identifiers so your records stay consistent.

Cookies support sign-in, language preferences and page behaviour. You can control them through your browser, but some changes may cause extra login checks or reduce account functions tied to session security.

Only assigned staff who need the documents for verification, dispute handling or legal duties can access them. We keep document access limited and record handling tied to account protection.

Retention depends on the record type, legal duties, disputes and security needs. When we no longer need a record, we delete, anonymise or restrict it where our systems and duties allow.

Yes. Access and eligibility depend on local law and are available where local law permits. Our Privacy Policy applies to how we handle your data when an account service is available to you.